Terms of Policies

1. Shipping Policy

• Orders are typically processed within 1-3 business days.
• Customers will receive a tracking number once the order is shipped.
• Shipping costs are calculated at checkout and depend on the destination and order size.

2. Return and Exchange Policy:

• We accept returns and exchanges within 30 days of purchase.
• Items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase.
• Customers are responsible for return shipping costs unless the item received was damaged or incorrect.
• Refunds will be issued to the original payment method once the return is processed.

3. Privacy Policy:

• We respect your privacy and are committed to protecting your personal information.
• Information collected during checkout or account creation is used solely for order processing and communication purposes.
• We do not share or sell customer information to third parties, except as required by law or to fulfill your order e.g., with shipping carriers.

4. Terms of Service:

• By using our website and placing orders, you agree to abide by our terms and conditions.
• Prices are subject to change without notice, but such changes will not affect orders that have already been placed.
• We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

5. Product Warranty:

• Products are covered by a manufacturer’s warranty, typically valid for one year from the date of purchase.
• Warranty coverage includes defects in materials and workmanship under normal use.
• Warranty claims require proof of purchase and may involve repair, replacement, or refund, depending on the issue.

6. Customer Service:

• Our customer service team is available to assist you with any questions or concerns.
• Contact us via email at contact@arrhaven.comor by phone at +447438542708
  
  We strive to respond to inquiries within 24 hours during business days.

These policies are designed to protect both your customers and your business, providing clear guidelines on shipping, returns, privacy, and more. Adjust them as needed to fit the specific needs and operations of “ArrHaven.